Delivery Information

Processing Time:

Orders are typically dispatched within 1-4 working days as indicated by the green text on product listings. Orders placed before 13:30 hrs will be processed the same day; orders placed after this time will be processed the next working day. Products listed as "Same day dispatch" will leave the day as purchase if ordered before 2pm and on a next working day delivery as long as nothing is added into the order with a longer lead time. If that is the case the delivery reverts to the standard dispatch terms 1-4 days.

Shipping Methods:

The shipping method will be calculated at checkout in regards to weight, size and value.
  • Next Working Day Courier (DPD, DX, FEDEX, DHL, PARCEL FORCE, YODEL)£7.50 + VAT Charge for orders under £125 + VAT
  • Royal Mail Tracked 48: £3.75 + VAT Delivery expected within 2 working days. Option to upgrade to a courier delivery @ checkout

Special Requests:

For urgent or special delivery requests, please contact us at 01752 261211. Note that prices for special services may vary and are non-refundable if the order is returned.

Payment Information:

If paying by bank transfer, please allow an extra day for funds to clear. We will notify you when we have received your payment, typically by the next working day.

Order Inspection:

Please inspect all goods upon receipt. Any damages must be reported within 3 days of delivery.

Free Delivery:

Enjoy free delivery on all orders over £125 + VAT within the UK Mainland.

Heavy Items:

For items and packaging weighing over 2000g a courier fee of £7.50 + VAT applies.

Long Items:

For items 1200mm and over a long courier fee of £10.42 + VAT applies, if the order value does not meet carriage paid (£125 + VAT).